Based on the Japanese "Act on Specified Commercial Transactions" (特定商取引法), this page provides required information for online sales transactions.
| Seller | PairShot Tenma Komine |
|---|---|
| Operating Manager | Tenma Komine |
| Location | 5-40-8 Funabashi Shibayama, Chiba, Japan (Komine Heights No.1) |
| Contact |
Phone: +81 070 9025 6398 Email: pairshot@gmail.com |
| Product Prices |
Displayed on each product page (shipping included, tax included): • Mug Cup: $27.9 • Acrylic Keychain: $9.8 • Hoodie: One day, One card: $58.9 • Hoodie: More Love: $58.9 • Sweatshirt: One day, One card: $48.9 • Sweatshirt: More Love: $48.9 • Beanie: $28.9 ※Free shipping for all products |
| Fees Other Than Product Price |
• Consumption tax (included in product price: tax-inclusive pricing) • Shipping fee: Free (included in product price) • Internet connection fees and other telecommunication costs must be separately prepared by the customer |
| Payment Timing |
Credit card payment: At order confirmation Other payment methods: According to respective payment method terms |
| Payment Methods |
• Credit cards (Visa, MasterCard, JCB, American Express, Diners Club, etc.) • Other payment methods will be displayed at checkout |
| Delivery Time |
Typically 2-3 weeks after order confirmation. ※As these are custom-order products, delivery time may vary depending on production status. ※Delays may occur due to peak seasons, weather conditions, or shipping circumstances. |
| Returns & Exchanges |
【Returns and exchanges are NOT accepted in principle】 All products sold in our store are fully customized products made to customer specifications. Therefore, returns or exchanges due to customer convenience are not accepted under any circumstances. 【Cases where returns/exchanges are accepted】 Returns/exchanges are accepted only in the following cases, and only if contacted within 7 days of product arrival: 1. When there is a clear defect or damage to the product 2. When a product different from the order is delivered 3. When an incorrect product is delivered due to our error ※For returns/exchanges, please contact pairshot@gmail.com with photos within 7 days of product arrival. ※In the above cases, return shipping fees will be borne by us. ※Shipping fees for returns due to customer convenience will be borne by the customer. |
| Order Validity Period | The validity period is 7 days after ordering. If payment is not confirmed within the period, the order will be automatically cancelled. |
| Quantity Restrictions | Limited to 10 items per product per person. For bulk orders, please contact us in advance. |
| System Requirements |
To use this service, the following environment is required: • iPhone with iOS 14.0 or later • Internet connection • Latest version of web browsers (Chrome, Safari, Firefox, etc.) |
| Defective Products |
If there is a defect in the product, please contact us within 7 days of product arrival. After inspection, we will respond with an exchange or refund at our discretion. ※Damage or soiling due to customer negligence is not covered. |
| Recurring Contracts | This service does not have recurring contracts (subscriptions, regular purchases, etc.). Each product is a one-time purchase. |
| Product Catalog Delivery | We do not offer separate product catalog delivery services. All product information is available on our website. |
• Images uploaded by customers must be those for which the customer owns the copyright or has obtained permission to use.
• Uploading images that infringe on third-party copyrights, portrait rights, or privacy rights is strictly prohibited.
• Uploading images that are offensive to public order and morals or illegal is strictly prohibited.
• Product colors and textures may differ slightly between screen display and actual products.
• As these are made-to-order products, cancellations or content changes after ordering are not possible.
• Print quality may be affected by the resolution and quality of customer-uploaded images.
PairShot assumes no liability whatsoever for any damages arising from the use of this service.
• We may change the content of the service or discontinue its provision without notice.
• The service may become temporarily unavailable due to system maintenance, failures, etc.
• While we make every effort to ensure product quality, we do not guarantee completeness.
• We are not responsible for printing defects caused by the quality of images uploaded by customers.
• Customers are solely responsible for any copyright infringement, portrait rights infringement, etc. related to uploaded images.
• In the event of disputes with third parties, customers must resolve them at their own responsibility and expense. We will not be involved in any way.
• Even if damages occur due to reasons attributable to us, our liability is limited to the amount paid by the customer for the product.
• We assume no liability for indirect damages, special damages, incidental damages, consequential damages, or lost profits under any circumstances.
• Accidents, losses, or delays during shipping are the responsibility of the shipping carrier.
• We are not responsible for shipping delays due to natural disasters, traffic conditions, etc.
• This disclaimer applies to the maximum extent permitted by law.
• If any part of this disclaimer becomes invalid under consumer contract law or other laws, it shall not affect the validity of other parts.
Customer personal information is used only for product shipping and inquiry responses, and will not be disclosed or provided to third parties. For details, please see our Privacy Policy.
These terms shall be governed by and construed in accordance with the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction as the court of first instance for any disputes arising in connection with this service.